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Home > Privacy Policy
SpaDreaming.com understands the importance of keeping information about you confidential and secure. We therefore make it our highest priority to ensure that we look after your information and use it responsibly.
This Privacy Policy sets out the data processing practices carried out by us in relation to customer data collected via our websites, call centres, other distribution channels that we may use from time to time including mobile technology and any other means. It covers the following:
1. Who controls your information?
2. What information do we collect and how?
3. How do we use your information?
4. Who do we share your information with and why?
5. International transfers of data
6. How do we keep your personal information secure?
7. How can you control your personal information?
SpaDreaming.com may amend this Privacy Policy from time to time and will notify you of any material changes by displaying the revised Privacy Policy on our website.
Information collected by us is controlled by SPADREAMING Ltd (trading as 'SpaDreaming.com', 'SpaDreaming', 'we', and 'us').
The information we collect may include your personal information, in other words information capable of identifying you as a particular individual, such as your name, telephone number, email address, transactions with us and credit card information.
Although in certain instances we will require you to provide us with your personal information, for example, to enable you to set up an account with us or purchase products or services (and we will make it clear to you at the time what we need from you) you can visit many pages on our website without the need to supply any personal information.
SpaDreaming.com may collect personal information about you in the following circumstances:
SpaDreaming.com will use your information to provide you with a dynamic, personalised and secure service to offer you a truly rewarding online experience. In particular, we will use your information for the following general purposes as long as you have given us your consent:
We are happy to say that we are not in the business of selling or renting your personal information to third parties. SpaDreaming.com does however share your personal information with its group companies or carefully selected third party partners and providers as necessary for business administration, customer delivery, marketing and operational, analytical, quality assurance and, though only in relation to anonymised data, marketing assistance (for example, to explore consumer trends) or other purposes as set out below. Except with your expressly given consent, we will only share your personal information as described in this Privacy Policy. To the extent that any third party has access to your personal information to provide functions on our behalf, their use of this information will be limited solely to providing those functions and for no other purpose.
In order to process your data as described in this privacy policy, we may need to send your information internationally for example, to our data centre located in Europe. Various jurisdictions offer differing levels of protection in respect of personal information and may, in certain instances, be less protective than data protection requirements of the country where we are based. We will however take steps to ensure that your personal information is transferred, stored and processed in accordance with appropriate security standards and in accordance with the terms of this Privacy Policy and applicable data protection laws.
We use leading technological and security measures (electronic, physical and procedural) to ensure the safety and confidentiality of your personal information through collection, storage and disclosure. Such measures include maintaining a secure encryption based transmission system, intrusion detection and prevention software and virus protection software in respect of personal information. Other than as strictly required by our payment providers and by our credit card companies to process payments, SpaDreaming.com does not reveal any credit card information to internal personnel or third parties.
SpaDreaming.com understands that it is important that you have control over your personal information. If you do not want to receive special offers and promotional communications from SpaDreaming.com you can set your preferences to opt out via our preference centre if it is available in your region or by using the unsubscribe link at the bottom of emails you receive from us.